Conceptualized in a two-week sprint, the design of Udelv's new autonomous multi-stop electric vehicle presented our team with a unique opportunity to shape the future of at-home delivery.
Pre-pandemic, last-mile delivery solutions were focused, for the most part, on enabling technologies and the consumer adoption of delivery services. Now, nearly two years into the pandemic, it's hard to imagine a time when you couldn't get whatever you wanted, like a sandwich or a car, delivered directly to your door, often in a few hours. The pandemic accelerated an already growing trend toward omnichannel customer experiences, increased convenience, and no-cost shipping—it also made it permanent.
In a world where better products and fast, free delivery are now baseline requirements for customer loyalty, businesses are getting serious about differentiating themselves through optimized last-mile delivery strategies that meet the baseline while offering customers increased levels of control, visibility, and tracking.
Human-centered design without human interaction.
Connected and autonomous distribution solves a lot of issues for the logistics industry. Speedy, cost-effective, and safe distribution are essential to building a profitable business; competitive advantage, however, will only be achieved by brands investing in effortless delivery that also elevates the customer experience—this is where we come in.
Since completing the world's first autonomous delivery on public roads in January 2018, California-based startup Udelv has been hard at work to deliver clean, safe, and cost-effective autonomous delivery to retailers and shippers. Udelv approached Teague to design its newest autonomous electric vehicle, the Transporter, through a customer-centric lens.